This is a really interesting documentation of “when customer service goes wrong.” We’ve done a lot of work with call centers (not, I should underline, […]
The post Was he trained to do this? appeared first on e-Learning Feeds.
This is a really interesting documentation of “when customer service goes wrong.” We’ve done a lot of work with call centers (not, I should underline, […]
The post Was he trained to do this? appeared first on e-Learning Feeds.