Was he trained to do this?
This is a really interesting documentation of “when customer service goes wrong.” We’ve done a lot of work with call centers (not, I should underline, […] The post Was he trained to do this? appeared...
View ArticleAn Open Source eLearning Tool
It seems everyone is never totally happy with their development tools. Be they off-the-shelf (e.g., Lectora, Storyline, et al) or custom. Off-the-shelf is expensive and […] The post An Open Source...
View ArticleOsmo: truly blended training
This looks very interesting and promising. While positioned as an educational toy for children, it’s relatively easy to imagine applications in a corporate world (e.g., […] The post Osmo: truly blended...
View ArticleKilling the Next Button: Navigating eLearning Courses by Scrolling
You know the drill: open an eLearning course, interact with a screen’s worth of content, and then click Next. But is horizontal navigation really the […] The post Killing the Next Button: Navigating...
View ArticleHarvard Prof Stops Lecturing, Embraces Peer-to-peer
Eric Mazur is a physics professor at Harvard whose energetic, charismatic style has made him a popular teacher for decades. A few years ago, Mazur suddenly renounced his typical […] The post Harvard...
View ArticleSocial Learning: Beware the Hype Machine
“Social Learning” is something I hear a lot about from our clients and elsewhere. But what it is exactly is tough to say. Everyone has […] The post Social Learning: Beware the Hype Machine appeared...
View ArticleXFinity UX – Too Many Clicks
At home I have the new Xfinity cable/DVR boxes. They just updated their User Interface. One of the things they did, which I felt was […] The post XFinity UX – Too Many Clicks appeared first on...
View ArticleBack in My Day, Games were Hard
Gregg Collins recently posted about How Games Drive Learning. He also linked to “Does Easy Do It? Children, Games, and Learning,” an article by Seymour […] The post Back in My Day, Games were Hard...
View ArticleThe Best Training Session You’ll Ever See
I took my first tennis lesson 40 years ago, and I still remember it vividly. What was remarkable about it was that at no time during […] The post The Best Training Session You’ll Ever See appeared...
View ArticleProtected: Compulsion Loops and Addictive Training Games
This content is password protected. To view it please enter your password below: Password: The post Protected: Compulsion Loops and Addictive Training Games appeared first […] The post Protected:...
View ArticleCompulsion Loops and Addictive Training Games
These days, in learning, it’s cool to be gamey. So, not surprisingly, there’s a lot of hype. And a lot of bad educational games. To get past […] The post Compulsion Loops and Addictive Training Games...
View ArticleUnfair Tests and Natural Learning
A recent New York Times Magazine article (“Why Flunking Exams is Actually a Good Thing,” Sep. 4, 2014) describes a fascinating line of research by […] The post Unfair Tests and Natural Learning...
View ArticleReading John Dewey
John Dewey is arguably the greatest philosopher of education the world has seen. Unfortunately, for most of us, his stilted, formal prose causes unpleasant flashbacks […] The post Reading John Dewey...
View ArticleFailure-driven Learning versus “Success-driven learning”
The heart of our pedagogical approach is the theory of “failure-driven learning,” which says, in a nutshell, that learning happens only when the world does something different […] The post...
View ArticleFailure-driven Learning versus “Coloring Inside the Lines”
In my last post, I talked about the most common challenge to the theory of failure-driven learning. In this post, I want to address another frequent challenge, […] The post Failure-driven Learning...
View ArticleFailure-driven Learning: The Science Is In
In a previous post, I mentioned three objections to the theory of failure-driven learning. In this post I want to talk about the third of […] The post Failure-driven Learning: The Science Is In...
View ArticleWhen it’s not up to you: compliance training and decision-making
Training, as we think of it, involves decision-making. We design training for a particular job role by delineating the set of decision-making contexts—tasks—that make up the […] The post When it’s not...
View ArticleLearning Styles: Saying Goodbye to a Shibboleth of Instructional Design
If you gave a prize for the most intuitively appealing idea in education, it would probably go to the theory of “learning styles.” The gist […] The post Learning Styles: Saying Goodbye to a Shibboleth...
View ArticleFosway Releases 9-Grid Report
Fosway just released their nine-grid report on learning providers in Europe. They’ve categorized NIIT as a potential leader based on the scope and sophistication of […] The post Fosway Releases 9-Grid...
View ArticleWhy GameWorks by NIIT Standardized on Unity 3D
Unity 3D is an industrial strength game development engine that lets us create and deploy high end games and simulations. Unity was designed with a […] The post Why GameWorks by NIIT Standardized on...
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